At BizOS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business operations platform.
1. Information We Collect
1.1 Information You Provide
- • Account Information: Name, email address, company name, phone number, and payment information
- • Business Data: Customer contacts, conversation logs, campaign data, and analytics
- • Communications: Messages you send to our support team or through the platform
1.2 Information Collected Automatically
- • Usage Data: Pages visited, features used, time spent, and interaction patterns
- • Device Information: IP address, browser type, device type, and operating system
- • Cookies & Tracking: We use cookies and similar technologies to enhance your experience
2. How We Use Your Information
We use the information we collect to:
- • Provide, operate, and maintain our services
- • Process transactions and send related information
- • Train and improve our AI models and platform functionality
- • Send administrative information, updates, and security alerts
- • Respond to customer support requests and provide technical assistance
- • Monitor and analyze usage patterns to improve our services
- • Detect, prevent, and address technical issues and security threats
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
Service Providers
We work with third-party service providers for hosting, analytics, payment processing, and customer support. These providers have access to your data only to perform services on our behalf and are obligated to protect it.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement industry-standard security measures to protect your data:
- • End-to-end encryption for data in transit
- • AES-256 encryption for data at rest
- • Regular security audits and penetration testing
- • SOC 2 Type II compliance
- • Role-based access controls and authentication
While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- • Access: Request a copy of your personal data
- • Correction: Update or correct inaccurate information
- • Deletion: Request deletion of your data (subject to legal obligations)
- • Portability: Request your data in a machine-readable format
- • Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at [email protected]
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- • Account data is retained while your account is active
- • After account deletion, data is retained for 30 days for recovery purposes
- • Certain data may be retained longer for legal, tax, or regulatory purposes
- • Aggregated, anonymized data may be retained indefinitely for analytics
7. International Data Transfers
BizOS operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- • Standard Contractual Clauses (SCCs)
- • Adequacy decisions by regulatory authorities
- • Data Processing Agreements with all processors
8. Children's Privacy
BizOS is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- • Posting the updated policy on this page
- • Updating the "Last updated" date
- • Sending an email notification to registered users
Your continued use of BizOS after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
Address: BizOS, Inc.
123 AI Avenue, Suite 500
San Francisco, CA 94105
United States